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:: PRODUCT REPORT » - Facts, Company Profile, & User Feedback

1&1 Internet Web Hosting - Review

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1&1 Internet is a professional web hosting service in business since 1988. 1&1 is the word's largest web hosting provider as measured by number of servers.

Known for its comprehensive and affordable Internet products, 1&1’s unique business model positions it as a one-stop Internet shop. From domain registration to web hosting, site creation, technical support and cutting edge technology, 1&1 offers users every available resource to easily and affordably create and maintain an optimal web presence.

1&1 Internet offers four different hosting plans:

  • 1&1 Beginner. Appropriate for beginners building their first website.
  • 1&1 Home. Family or hobby sites.
  • 1&1 Business. Small to medium business sites.
  • 1&1 Developer. For web developers.

Plans cost between $3.99-$19.99 per month depending on the package.

Go to the Official 1&1 Internet Website

:: FEEDBACK & OVERVIEW - Customer Complaints & Comments

Overall Rating:

Recommended. Many positive user comments. Many features, low price. Poor BBB rating.

 

Actual Customer Feedback:

"I use 1&1 for everything, so far so good, no issues."
Portion of actual user review on WarriorForum.com Forum

"1and1 is cheap, has decent support and a wide range of services available. "
Portion of actual user review on DPreview.com Forum

"I use 1&1 and they've never let me down, I've been with them 5 years."
Portion of actual user review on Yahoo! Answers

"I like their service. I have been with them for over a year now with no problems."
Portion of actual user review on SitePoint.com Forums

"I've never had a negative experience with 1&1..."
Portion of actual user review on HostSearch.com Forum

"1&1 always answers support tickets promptly...my website always loads fast."
Portion of actual user review on DNP.in Forum

"I have used 1&1 Internet for years now. I have two websites with them."
Portion of actual user review on Yahoo! Answers

"I also heard that 1and1 hosting are very good as well - worth considering..."
Portion of actual user review on v7n.com Forum

Better Business Bureau Rating:

The Better Business Bureau (BBB) is a non-profit organization that gathers and reports information on business reliability. According to the BBB website, 1&1 Internet has a rating of F.

Explanation of BBB Rating. A rating a "F" indicates the BBB assigned this business a score between 0 and 59.99 percent out of a possible 100 percent. Ratings are calculated based on positive and negative criteria assessed by the BBB about the business. A rating of A+ is the highest possible grade, and F is the lowest.

The BBB considers F a very poor rating: "We strongly question the company’s reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the law’s licensing or registration requirements, their complaints contain especially serious allegations, or the company’s industry is known for its fraudulent business practices."

BBB Accreditation:

This company is not currently a BBB Accredited business. Accreditation means the company supports BBB's services to the public and meets BBB Accreditation standards. These standards include a commitment to make a good faith effort to resolve any consumer complaints.

Our Research on 1&1 Internet Web Hosting Suggests:

According to the general online consensus (where research is based on unbiased, non-vested comments & articles), 1&1 Internet Web Hosting provides good value for the money.  Numerous positive comments were found from users across the web.

Verdict:

1&1 Internet is worth considering for anyone looking for a reliable web hosting service that offers a wide range of features at a reasonable price.

The company's poor BBB score and lack of BBB accreditation is something consumers may want to take into account.

Go to the Official 1&1 Internet Website

:: PRODUCT DETAILS - Company & Product Information, Price, & Guarantee

Company Info:

1&1 Internet is a brand name owned by 1&1 Internet Inc. The domain name (1and1.com) was first registered by the company in September 1997.

For more information about this company, you may want to search the BBB

1&1 Internet Plans:

1&1 Internet offers four different hosting packages. The features included with each package are shown in the table below:

       1&1
Beginner
1&1
Home
1&1
Business
1&1
Developer
Domain Features:        
Included Domains 1 2 3 5
Private Domain Registrations
Subdomains 25 100 200 600
Host External Domains 20 50 100 200
Host Unlimited 1&1 Domains
DNS Management
Domain Contact Management
URL Masking
Domain Access with or without "www"
     
Core Features:        
Web Space 10 GB 120 GB 250 GB 300 GB
Monthly Transfer Volume 300 GB 1,200 GB 2,500 GB 3,000 GB
FTP Accounts 1 10 25 50
1&1 Webspace Explorer
1&1 Control Panel
Server Side Includes (SSI) -- --
Server Priority -- -- --
1&1 WebDatabase -- --
MySQL Database (100 MB) 10 25 50 100
     
E-mail Features:        
E-mail Accounts 600 1,200 2,500 4,000
Mailbox Space 2 GB 2 GB 2 GB 2 GB
IMAP & POP3 Supported
1&1 WebMail
Spam Filter
E-mail Aliases 800 2,000 5,000 10,000
E-mail Forwarding
E-mail Auto-responder
Catch-All E-mail Addresses
     
Site-Building Tools:        
Click-n-Build Applications -- 2 5 10
1&1 WebsiteBuilder
DynamicSiteCreator --
1&1 Photo Gallery
Starter Software Suite -- -- --
Premium Software Suite -- --
Spreadshirt Merchandising --
eZShop --
Fotolia
1&1 FormBuilder -- --
Scripts Supported PHP4, PHP5 Perl, Python, PHP4, PHP5 Perl, Python, PHP4, PHP5 Perl, Python, PHP4, PHP5
1&1 Dynamic Content Catalog --
Maps --
Directions -- --
PDF2Web Converter --
Graphic Archive --
Ready-to-Run CGI Library
CGI Script Monitor -- --
Perl Syntax Checker -- -- --
Cron Jobs/Scheduled Tasks -- --
     
Marketing Center:        
RatePointSM Optional Optional Optional Optional
Microsoft® adCenter $50 Voucher $50 Voucher $100 Voucher $200 Voucher
Google AdWords® $25 Voucher $25 Voucher $50 Voucher $100 Voucher
Yahoo!® Search Marketing $25 Voucher $25 Voucher $50 Voucher $75 Voucher
Citysearch® $25 Voucher $25 Voucher $50 Voucher $100 Voucher
Simple Submission
Access to Google Webmaster Tools®
1&1 WebStatistics --
Online Success for Non-Technies
by James Martell
     
Communication:        
Mailing List -- --
1&1 Blog 1 2 5 10
1&1 E-mail Marketing Tool -- --
Easy RSS
Chat Channels -- 1 5 10
In2site Live Dialogue -- --
     
Security Features:        
Firewall Protection
GeoTrust Dedicated SSL Certificate -- -- --
Daily Server Backups
Secure Shell (SSH) Access -- --
Proxy SSL Encryption -- --
Password-Protected Directories --
     
Support:        
24/7 Phone & E-mail Support
Online FAQs
90-Day Money Back Guarantee

For more information about individual features, see the 1&1 Internet website.

Price: Pricing for the four hosting plans is as follows:
  • 1&1 Beginner - $3.99/month
  • 1&1 Home - $4.99/month
  • 1&1 Business - $9.99/month
  • 1&1 Developer - $19.99/month
Guarantee: 1&1 Internet offers a 90-Day Money-Back Guarantee

Official 1&1 Internet Homepage >>

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