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PRODUCT REPORT » - Facts, Company Profile, & User Feedback
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1&1 Internet Web Hosting - Review
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--> See Our Top Rated Product
1&1 Internet is a professional web hosting service in business since 1988. 1&1 is the word's largest web hosting provider as measured by number of servers.
Known for its comprehensive and affordable Internet products, 1&1’s unique business model
positions it as a one-stop Internet shop. From domain registration to web hosting, site creation,
technical support and cutting edge technology, 1&1 offers users every available resource to easily
and affordably create and maintain an optimal web presence.
1&1 Internet offers four different hosting plans:
- 1&1 Beginner. Appropriate for beginners building their first website.
- 1&1 Home. Family or hobby sites.
- 1&1 Business. Small to medium business sites.
- 1&1 Developer. For web developers.
Plans cost between $3.99-$19.99 per month depending on the package.
Go to the Official 1&1 Internet Website
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FEEDBACK & OVERVIEW - Customer Complaints & Comments
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Overall
Rating:
Recommended. Many positive user comments. Many features, low price. Poor BBB rating.
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Actual
Customer Feedback:
"I use 1&1 for everything, so far so good, no issues."
Portion of actual user
review on WarriorForum.com Forum
"1and1 is cheap, has decent support and a wide range of services available. "
Portion of actual user
review on DPreview.com Forum
"I use 1&1 and they've never let me down, I've been with them 5 years."
Portion of actual user
review on Yahoo! Answers
"I like their service. I have been with them for over a year now with no problems."
Portion of actual user
review on SitePoint.com Forums
"I've never had a negative experience with 1&1..."
Portion of actual user
review on HostSearch.com Forum
"1&1 always answers support tickets promptly...my website always loads fast."
Portion of actual user
review on DNP.in Forum
"I have used 1&1 Internet for years now. I have two websites with them."
Portion of actual user
review on Yahoo! Answers
"I also heard that 1and1 hosting are very good as well - worth considering..."
Portion of actual user
review on v7n.com Forum
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Better Business Bureau Rating:
The Better Business Bureau (BBB) is a non-profit organization that gathers and reports information on business reliability. According to the BBB website, 1&1 Internet has a rating of F.
Explanation of BBB Rating. A rating a "F" indicates the BBB assigned this business a score between 0 and 59.99 percent out of a possible 100 percent. Ratings are calculated based on positive and negative criteria assessed by the BBB about the business. A rating of A+ is the highest possible grade, and F is the lowest.
The BBB considers F a very poor rating: "We strongly question the company’s reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the law’s licensing or registration requirements, their complaints contain especially serious allegations, or the company’s industry is known for its fraudulent business practices."
BBB Accreditation:
This company is not currently a BBB Accredited business. Accreditation means the company supports BBB's services to the public and meets BBB Accreditation standards. These standards include a commitment to make a good faith effort to resolve any consumer complaints.
Our
Research on 1&1 Internet Web Hosting Suggests:
According
to the general online consensus (where research is based on
unbiased, non-vested comments & articles), 1&1 Internet Web Hosting provides good value for the money. Numerous positive comments were found from users across the web.
Verdict:
1&1 Internet is worth considering for anyone looking for a reliable web hosting service that offers a wide range of features at a reasonable price.
The company's poor BBB score and lack of BBB accreditation is something consumers may want to take into account.
Go to the Official 1&1 Internet Website
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PRODUCT DETAILS - Company & Product Information, Price, & Guarantee
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| Company
Info: |
1&1 Internet is
a brand name owned by 1&1 Internet Inc. The domain name
(1and1.com) was first registered by the company in September 1997.
For more
information about this company, you may want to search
the BBB
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| 1&1 Internet Plans: |
1&1 Internet offers four different hosting packages. The features included with each package are shown in the table below:
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1&1
Beginner |
1&1
Home |
1&1
Business |
1&1
Developer |
| Domain Features: |
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| Included Domains |
1 |
2 |
3 |
5 |
| Private Domain Registrations |
 |
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| Subdomains |
25 |
100 |
200 |
600 |
| Host External Domains |
20 |
50 |
100 |
200 |
| Host Unlimited 1&1 Domains |
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| DNS Management |
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| Domain Contact Management |
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| URL Masking |
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| Domain Access with or without "www" |
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| Core Features: |
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| Web Space |
10 GB |
120 GB |
250 GB |
300 GB |
| Monthly Transfer Volume |
300 GB |
1,200 GB |
2,500 GB |
3,000 GB |
| FTP Accounts |
1 |
10 |
25 |
50 |
| 1&1 Webspace Explorer |
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| 1&1 Control Panel |
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| Server Side Includes (SSI) |
-- |
-- |
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| Server Priority |
-- |
-- |
-- |
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| 1&1 WebDatabase |
-- |
-- |
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| MySQL Database (100 MB) |
10 |
25 |
50 |
100 |
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| E-mail Features: |
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| E-mail Accounts |
600 |
1,200 |
2,500 |
4,000 |
| Mailbox Space |
2 GB |
2 GB |
2 GB |
2 GB |
| IMAP & POP3 Supported |
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| 1&1 WebMail |
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| Spam Filter |
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| E-mail Aliases |
800 |
2,000 |
5,000 |
10,000 |
| E-mail Forwarding |
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| E-mail Auto-responder |
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| Catch-All E-mail Addresses |
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| Site-Building Tools: |
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| Click-n-Build Applications |
-- |
2 |
5 |
10 |
| 1&1 WebsiteBuilder |
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| DynamicSiteCreator |
-- |
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| 1&1 Photo Gallery |
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| Starter Software Suite |
-- |
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-- |
-- |
| Premium Software Suite |
-- |
-- |
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| Spreadshirt Merchandising |
-- |
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| eZShop |
-- |
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| Fotolia |
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| 1&1 FormBuilder |
-- |
-- |
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| Scripts Supported |
PHP4, PHP5 |
Perl, Python, PHP4, PHP5 |
Perl, Python, PHP4, PHP5 |
Perl, Python, PHP4, PHP5 |
| 1&1 Dynamic Content Catalog |
-- |
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| Maps |
-- |
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| Directions |
-- |
-- |
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| PDF2Web Converter |
-- |
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| Graphic Archive |
-- |
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| Ready-to-Run CGI Library |
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| CGI Script Monitor |
-- |
-- |
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| Perl Syntax Checker |
-- |
-- |
-- |
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| Cron Jobs/Scheduled Tasks |
-- |
-- |
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| Marketing Center: |
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| RatePointSM |
Optional |
Optional |
Optional |
Optional |
| Microsoft® adCenter |
$50 Voucher |
$50 Voucher |
$100 Voucher |
$200 Voucher |
| Google AdWords® |
$25 Voucher |
$25 Voucher |
$50 Voucher |
$100 Voucher |
| Yahoo!® Search Marketing |
$25 Voucher |
$25 Voucher |
$50 Voucher |
$75 Voucher |
| Citysearch® |
$25 Voucher |
$25 Voucher |
$50 Voucher |
$100 Voucher |
| Simple Submission |
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| Access to Google Webmaster Tools® |
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| 1&1 WebStatistics |
-- |
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Online Success for Non-Technies
by James Martell |
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| Communication: |
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| Mailing List |
-- |
-- |
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| 1&1 Blog |
1 |
2 |
5 |
10 |
| 1&1 E-mail Marketing Tool |
-- |
-- |
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| Easy RSS |
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| Chat Channels |
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1 |
5 |
10 |
| In2site Live Dialogue |
-- |
-- |
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| Security Features: |
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| Firewall Protection |
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| GeoTrust Dedicated SSL Certificate |
-- |
-- |
-- |
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| Daily Server Backups |
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| Secure Shell (SSH) Access |
-- |
-- |
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| Proxy SSL Encryption |
-- |
-- |
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| Password-Protected Directories |
-- |
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| Support: |
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| 24/7 Phone & E-mail Support |
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| Online FAQs |
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| 90-Day Money Back Guarantee |
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For more information about individual features, see the 1&1 Internet website.
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| Price: |
Pricing for the four hosting plans is as follows:
- 1&1 Beginner - $3.99/month
- 1&1 Home - $4.99/month
- 1&1 Business - $9.99/month
- 1&1 Developer - $19.99/month
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| Guarantee: |
1&1 Internet offers a 90-Day Money-Back Guarantee
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